{"id":411,"date":"2026-09-19T17:31:46","date_gmt":"2026-09-19T15:31:46","guid":{"rendered":"https:\/\/wpsereno.com\/website-down-or-critical-error\/"},"modified":"2026-10-15T23:29:28","modified_gmt":"2026-10-15T21:29:28","slug":"wordpress-critical-error","status":"publish","type":"page","link":"https:\/\/wpsereno.com\/en\/wordpress-critical-error\/","title":{"rendered":"Website Down or Critical Error"},"content":{"rendered":"\n
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Website down<\/p>\n\n\n\n

WordPress down or showing a critical error? I’ll get it back up now<\/h1>\n\n\n\n

A website that’s down means customers who can’t find you and sales that don’t happen. I diagnose the cause (a plugin, the theme, the database, PHP or the server) and bring your WordPress site back online as quickly as possible, leaving it stable.<\/p>\n\n\n\n

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Tell me what’s happening<\/b>Diagnosis and a fixed price before I touch anything. No contract.<\/span><\/div>\n
\n<\/path><\/svg> Call me now<\/a>\nEmail me<\/a>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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What should you do if your WordPress site is down or shows a critical error?<\/h2>\n\n\n\n

When a website is down or WordPress shows a “critical error”, you should check whether it’s a hosting failure, a plugin or the configuration file, enable debug mode and restore from a backup if needed. Acting fast avoids losing sales and visitors. WP Sereno steps in the same day.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n

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What you’re seeing<\/p>\n\n\n\n

Errors I fix<\/h2>\n\n\n\n

If your website shows something like this, I can help you right now.<\/p>\n<\/div><\/div>\n\n\n\n

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Blank screen<\/h3>\n

The website loads blank, with no message at all. The classic “white screen of death”.<\/p>\n<\/div>\n

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“There has been a critical error”<\/h3>\n

WordPress’s generic warning that explains nothing about what happened.<\/p>\n<\/div>\n

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Database error<\/h3>\n

“Error establishing a database connection”: the website can’t load its content.<\/p>\n<\/div>\n

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500 error<\/h3>\n

The server returns an internal error and the website doesn’t respond.<\/p>\n<\/div>\n

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You can’t log in to the admin<\/h3>\n

You can’t access \/wp-admin to fix it yourself.<\/p>\n<\/div>\n

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It broke after an update<\/h3>\n

Everything was fine until a plugin, theme or PHP update.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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How I fix it<\/p>\n\n\n\n

From down to stable, step by step<\/h2>\n<\/div><\/div>\n\n\n\n
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  1. Quick diagnosis<\/h3>

    I check the logs and the state of the site to find out what caused the outage, no guesswork.<\/p><\/div><\/li>\n

  2. I isolate the cause<\/h3>

    A plugin, the theme, a PHP conflict, the database or the server: I find the exact source.<\/p><\/div><\/li>\n

  3. I repair it and bring the site back up<\/h3>

    I fix the problem and bring the website back online, keeping your content.<\/p><\/div><\/li>\n

  4. I stabilise it and prevent repeats<\/h3>

    I leave the site stable, with a backup, and tell you how to stop it happening again.<\/p><\/div><\/li>\n<\/ol>\n<\/div><\/div>\n<\/div><\/div>\n\n

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    \"\"<\/figure>\n\n\n\n

    FAQ<\/p>\n\n\n\n

    Questions about websites that are down<\/h2>\n<\/div><\/div>\n\n\n\n
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    Why has my website gone down?<\/summary>

    The most common causes: an update that caused a conflict, a faulty plugin or theme, a database issue or a server problem. I identify it before acting.<\/p><\/details>\n

    How long does it take you to get it back up?<\/summary>

    Many outages are fixed quickly once the cause is found. I give you a timeframe after the diagnosis.<\/p><\/details>\n

    Will I lose content?<\/summary>

    The goal is to recover the website while keeping your content. I work from a backup whenever possible.<\/p><\/details>\n

    What if I don’t have a backup?<\/summary>

    I can still try to repair the current website. Afterwards I set up backups so a scare like this never catches you without a safety net again.<\/p><\/details>\n

    How much does it cost?<\/summary>

    It depends on the problem. I review the case and give you a fixed price before starting.<\/p><\/details>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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    \"WP<\/figure>\n<\/div>\n\n\n
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    Every hour offline costs you. Let’s get it back up<\/h2>\n\n\n\n

    Tell me what error you’re seeing on your website and I’ll act as soon as possible.<\/p>\n\n\n\n

    Call me now<\/a>\nI’d rather email<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    Website down WordPress down or showing a critical error? I’ll get it back up now A website that’s down means customers who can’t find you and sales that don’t happen. I diagnose the cause (a plugin, the theme, the database, PHP or the server) and bring your WordPress site back online as quickly as possible, […]<\/p>\n","protected":false},"author":3,"featured_media":549,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-411","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nWordPress Critical Error or Site Down? Fixed Fast | WP Sereno<\/title>\n<meta name=\"description\" content=\"White screen, critical error or WordPress site down? I get it back up as fast as possible, find the cause and leave it stable. Urgent fix, no contract. Across Spain.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpsereno.com\/en\/wordpress-critical-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WordPress Critical Error or Site Down? Fixed Fast | WP Sereno\" \/>\n<meta property=\"og:description\" content=\"White screen, critical error or WordPress site down? I get it back up as fast as possible, find the cause and leave it stable. Urgent fix, no contract. 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